The Superior Court is accepting volunteer applications for those interested in becoming a SUPERIOR COURT AMBASSADOR

COURT AMBASSADOR PROGRAM
The Orange County Superior Court serves 3.2 million residents in the third most populated county in the State of California. As the 6th largest court in the nation the Orange County Superior Court hosts hundreds of visitors every year. The ambassador program is designed to help these visitors gain a greater understanding and appreciation of the work of the Court, its history, and the art, and architecture of the building.

Examples of Duties:

AMBASSADOR RESPONSIBILITIES INCLUDE:

• Leading court tours on the functions, history, art, and architecture of the Court; leading tours for VIP guests, foreign visitors, and other groups; greeting and leading large groups through the building
• Presenting accurate information on the functions and history of the court and the art and architecture of the building.

BENEFITS OF VOLUNTEERING:

• Meet new people and make new friends.
• Share appreciation for the judicial branch of government.
• Gain or improve public speaking and customer service skills.
• Contribute to the visitor experience of hundreds of students.
• Learn about the nation's judicial branch

Minimum Qualifications:

REQUIREMENTS
Volunteers are expected to do a minimum of two unpaid, 3-hour shifts per year during regular business hours. The Superior Court is open from 8:00 a.m. to 4:30 p.m., Monday through Friday and closed on weekends and federal holidays. Volunteers must pass a security clearance/background check and attend training.

DESIRABLE QUALIFICATIONS

• Interest in serving the public.
• Ability to learn accurate, detailed information and present it effectively to diverse audiences.
• Courtesy, respect, and patience with visitors.
• Ability to walk and stand for long periods of time. Ability to walk upstairs.
• Comfortable speaking to groups of any size and of all ages and backgrounds.
• Good oral communication skills; clear and strong speaking voice.
• Professional manner and neat appearance.
• Knowledge of ASL or foreign languages is helpful, but not mandatory.
• Ability to maintain an attitude of flexibility, professionalism and respect in all relationships with visitors, staff, and peers.

TRAINING
Individuals accepted into the program must undergo 1 hour of mandatory training, which will be provided as needed by the Community Engagement Office. Sessions will provide instruction on the judicial functions of the Superior Court and the art, architecture, and history of Court Buildings. Additionally, new volunteers will receive training on the skills and responsibilities of Ambassadors, including presentation techniques, tips for working with visitors, and program policies.

During the first three months of service, new Ambassadors will work closely with experienced volunteers and will continue to receive on the job training as needed.

Additional Information:

Application Process
All applicants are required to submit a completed online application, have the proper attachments, and answer the supplemental questionnaire. To learn more about how to create an application, click HERE.

Status Notifications
Some email accounts have been known to place our emails in the spam/junk file. Please check your email folders and/or accept emails ending with governmentjobs.com and occourts.org. If your information should change, please update your profile at www.governmentjobs.com.

Questions?
If you have any questions about the application or system you may contact Human Resources at HRStaffing@occourts.org, or if you have questions about the Court Ambassador Program, please contact the coordinator at CommunityEngagement@occourts.org.